Terms & Conditions
Updated: March 16, 2026
Welcome to Scanthology LLC (“Scanthology,” “we,” “us,” or “our”). We specialize in digitizing and archiving your cherished family photographs, films, videos, and other analog artifacts into accessible digital formats. These Terms of Service (“Terms”) govern your access to and use of our website, scanthology.com (the “Site”), and the services provided (collectively, the “Services”).
By accessing or using our Site or Services, or by clicking to accept these Terms when this option is made available, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree, you must not access or use the Services.
Scanthology reserves the right to modify these Terms at our discretion. We will provide at least thirty (30) days’ advance notice of any material changes by posting the updated Terms on the Site and, for customers with active Service Orders, by sending notice to the email address on file. Changes will not apply retroactively to any Service Order accepted prior to the effective date of the change without your written consent. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. The most current version of these Terms can be reviewed by clicking on the “Terms of Service” link on the Site.
- Services Provided. Scanthology provides digitization services including scanning, potential restoration, organization, cloud storage, and additional archival services. These services involve converting photographs, slides, negatives, films, tapes, audio recordings, and other analog artifacts (“Materials”) into digital files. Specific services, deliverables, timelines, costs, and other details will be outlined in your specific Service Order, which is incorporated into and forms part of these Terms for that specific engagement.
- Shipping and Liability for Loss or Damage.
- Risk of Loss During Shipment. If you choose to ship Materials to Scanthology using a third-party carrier (e.g., USPS, FedEx, UPS), you bear all risk for loss or damage during transit until we have confirmed receipt of the Materials at our designated facility. Once received, Scanthology assumes responsibility for the care of your Materials, subject to the terms outlined in these Terms.
- If Scanthology picks up your Materials directly (e.g., during an in-home consultation or scheduled pickup), risk of loss transfers to Scanthology at the point of handoff and remains with us until your Materials are returned via a method mutually agreed upon and documented in your Service Order.
- For return shipment, risk of loss transfers back to you once we deliver the Materials to the designated shipping carrier, unless we are hand-delivering the return. If we deliver the return in person, we retain risk of loss until delivery is completed to an adult resident of the address where it is being delivered. Scanthology will make a reasonable effort to schedule a delivery time. Scanthology reserves the right to use a 3rd party delivery service if delivery is unsuccessful.
- Shipping Insurance and Packaging. We strongly recommend insuring all shipments for their full value and packaging Materials appropriately. You are responsible for selecting and paying for appropriate packaging and insurance for shipments to us. If you choose not to insure your shipment or package items inadequately, you waive any right to hold Scanthology liable for items that do not arrive or are damaged in transit.
- Return Shipping Policies. You will be responsible for the cost of return shipping, including any insurance you wish to purchase for the return journey, as specified in your Service Order. You must specify the desired level of insurance coverage for return shipping. We strongly recommend purchasing sufficient insurance for the return shipment. If you choose not to insure the return shipment adequately, you accept all risk of loss or damage once the Materials are handed over to the shipping carrier. Scanthology is not liable for late, lost, damaged, or misdirected mail during return transit.
- Return of Materials Upon Termination or Non-Payment: If Services are terminated by either party, or your account becomes inactive due to non-payment or lack of communication, we will make reasonable attempts to contact you to arrange return of your Materials. If you remain unresponsive after a reasonable period specified in a final notice, we may return your Materials to your last known address via a trackable carrier, the cost of which may be charged to you.
- Extended Storage of Materials Without Successful Delivery: Scanthology retains no liability for your physical Materials beyond thirty (30) days after written notification that your project is complete and return arrangements must be made. This period begins only after at least two documented contact attempts—via email and one additional method—using your most recent contact information. If return is not coordinated within this timeframe, all risk of loss or damage becomes your responsibility. Scanthology may, but is not obligated to, continue holding Materials beyond this period, and may charge additional storage or handling fees.
- Risk of Loss During Shipment. If you choose to ship Materials to Scanthology using a third-party carrier (e.g., USPS, FedEx, UPS), you bear all risk for loss or damage during transit until we have confirmed receipt of the Materials at our designated facility. Once received, Scanthology assumes responsibility for the care of your Materials, subject to the terms outlined in these Terms.
- Artifact Handling, Restoration, and Risk Acknowledgment
- Handling. We will use commercially reasonable care in handling your Materials consistent with industry practices for archival materials. If you provide specific handling instructions with your order, we will endeavor to follow them where feasible but cannot guarantee adherence if instructions conflict with our standard processes or safety protocols.
- Restoration Work: Restoration services, if requested and paid for, may range from basic dust removal to more involved cleaning and digital repair. These processes carry inherent risks. You must specify your risk tolerance for any requested restoration in your Service Order. Scanthology is explicitly not responsible or liable for any damage, alteration, or degradation that occurs as a result of agreed-upon restoration efforts. All restoration work is performed entirely at your risk and subject to the disclaimers and liability limitations contemplated in Section 9.
- Use of AI and Automated Tools: As part of our Services, Scanthology may use professional editing software or platforms that include embedded artificial intelligence (AI) tools to perform standard image enhancement and cleanup. This may include, but is not limited to, automated color correction, dust and scratch removal, noise reduction, and sharpening. These tools are used strictly to improve the clarity, quality, or organization of your digitized materials and do not generate new content or introduce new visual elements that were not already present in your original Materials.
- AI may also be used to help organize your archive (e.g., by identifying faces, sorting by likely location or date, or interpreting handwritten labels), but again, it is not used to fabricate or modify content in a creative or generative way.
- By default, you agree to the use of such tools. However, you may opt out of specific automated enhancements or request a list of currently used tools by indicating your preferences in your Service Order. If you opt out, we will make reasonable efforts to accommodate your request, but some features or enhancements may not be available.
- These uses are subject to the privacy policies of any third-party platforms involved, as outlined in our Privacy Policy. We will never sell, license, or otherwise provide your content to any third party for the purpose of AI model training, marketing, or resale. We may use your content internally—including with AI-based tools operated by or on behalf of Scanthology—solely to improve the quality and efficiency of the Services we provide to you and other customers. Any such internal use is subject to the confidentiality and data protection obligations described in our Privacy Policy.
- Data Security and Privacy. Your submission of personal information through the Site and Services is governed by our Privacy Policy, available on the Site. The Privacy Policy details how we collect, use, store, protect, and disclose your information. By using the Services, you consent to all actions taken in compliance with the Privacy Policy. We implement commercially reasonable security measures to protect digital files but cannot guarantee absolute security. Payment information is handled by third-party processors and is subject to their respective privacy policies.
- Ownership and Marketing Permissions.
- Ownership of Service and Site. The Services and Site, including all contents, features, and functionality, are owned by Scanthology, its licensors, or other providers and are protected by applicable intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, or transmit any material on our Site or Service, except as necessary to use the Services as intended.
- Ownership of Customer Materials. You retain full ownership rights to your original artifacts and the resulting digitized content (“Your Content”).
- License Grant to Scanthology. By submitting Your Content to us for the Services, you grant Scanthology and its authorized third-party service providers a worldwide, non-exclusive, royalty-free, and sublicensable license to use, reproduce, distribute, modify (e.g., for restoration or AI enhancement), display, and perform Your Content solely for the purpose of providing the Services to you as described in these Terms and your Service Order. This license terminates when your digitized content is delivered and/or your storage subscription ends, except that Scanthology may retain archival copies as described in our Privacy Policy or as required by law.
- Marketing Permissions. Scanthology may identify digitized content that would serve as examples for our marketing materials. In such cases, we will request your explicit permission through a separate licensing agreement. Granting permission is entirely voluntary and revocable in writing per that agreement. We will not use Your Content for marketing without your express written consent.
- Handling and Retention of Physical Artifacts. We strive to return your original physical artifacts promptly after digitization, typically within one month of receipt. Unless otherwise agreed in a Service Order, we will retain physical items for no longer than four (4) weeks beyond completion of digitization. You may instruct us to return them to your home or a designated archive provider. If in-person delivery cannot be coordinated, Scanthology may use a commercial shipping provider to return items to you.
- Retention of Digital Artifacts. We will retain complete digital versions of your Materials for the duration of your active Service Order through delivery of all final deliverables. For up to one (1) year following completion of your Service Order, Scanthology will use commercially reasonable efforts to maintain your digital files, but does not guarantee their continued availability. After this one-year period, Scanthology may delete your digital files at its discretion and without notice. Notwithstanding the foregoing, Scanthology may retain, at its sole discretion and for an indefinite period, select project data—including but not limited to metadata, organizational information, historical and genealogical data, and representative samples of digitized content—for the purposes of (i) improving the quality and delivery of our Services, including through the use of AI-assisted tools operated by or on behalf of Scanthology, and (ii) providing you with personalized recommendations or service offerings based on the nature of your collection. Such retained data will not be shared with, sold to, or licensed to any third party without your explicit written consent. You may request deletion of any retained data at any time by contacting us, and we will honor such requests within a reasonable period. Extended full-archive digital retention beyond the one-year period may be available as a paid service, as specified in your Service Order. We will honor reasonable requests to delete your digital files at any time during any retention period. Service Orders may further modify the duration or scope of digital file retention.
- Pricing, Estimates, Quotations, and Payment.
- Estimates vs. Final Costs: All initial quotes provided before physical inspection of Materials are “best estimates.” Prices may be adjusted once we physically receive and evaluate the items to be scanned, based on quantity, condition, complexity, or type of media. The final binding price and scope of work will be detailed in the accepted Service Order.
- Adjustable Packages & Quotes: For larger or complex projects, we reserve the right to adjust the cost based on the actual work required. We will notify you of any necessary adjustments and obtain your approval before proceeding with work beyond the initial quote. Tiered packages may be upgraded within the initial term by paying the price difference, as specified in an updated Service Order.
- Deposit and Payment Terms: Payment terms are within our sole discretion. For custom quotes, a deposit may be required upon acceptance of the quote, with the amount and timing specified in the quote. Full payment is required before return shipment of original Materials and delivery of final digital files, unless otherwise specified in your Service Order. You agree to pay all charges incurred at the posted prices, including applicable taxes and shipping fees. We use third-party payment processors; you represent and warrant your payment information is accurate and authorized.
- Deposit and Scheduling Policy. To schedule an initial on-site consultation, Scanthology may require a non-refundable deposit, the amount and timing of which will be outlined in your initial Service Order. If requested, this deposit must be paid no later than two (2) business days prior to the scheduled visit. Failure to remit timely payment or if payment is returned for any reason may result in cancellation of the appointment. Any deposit paid will be credited toward the total due under the final approved Service Order. Deposits may be applied to a rescheduled visit if cancellation or reschedule request is received at least 24 hours prior to scheduled time. If a Scanthology employee arrives at the location of the on-site meeting that will constitute a completed site visit. If you cancel after the Scanthology employee arrives on site, the entire deposit amount may be forfeit.
- Prohibited Content and Acceptable Use.
- You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to submit any Materials that: (a) Contain illegal, exploitative, obscene, defamatory, threatening, harassing, abusive, hateful, or otherwise objectionable content, as determined in our sole discretion. (b) Violate any applicable federal, state, local, or international law or regulation. (c) Infringe upon the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. (d) Contain viruses, malware, or other technologically harmful material.
- Scanthology reserves the right, but has no obligation, to review submitted Materials. We may refuse to process, stop processing, or delete any Materials we deem to be Prohibited Content or in violation of these Terms, without notice or liability. We may report suspected illegal activity to law enforcement and cooperate in any investigation. You acknowledge that we cannot inspect every item but reserve the right to act upon discovery of Prohibited Content.
- Customer Authority and Responsibility. You represent and warrant that you have the legal right and authority to submit Materials to Scanthology for the Services requested, and that doing so does not infringe upon any third party’s intellectual property, privacy, or publicity rights. You are solely responsible for obtaining any necessary permissions or licenses before submitting Materials.
- Warranties, Disclaimers, and Liability Limitations.
- Warranty Disclaimer. THE USE OF SCANTHOLOGY AND ANY SERVICE IT PROVIDES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SCANTHOLOGY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SCANTHOLOGY MAKES NO WARRANTY THAT (1) THE SERVICES WILL MEET YOUR REQUIREMENTS, (2) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (3) THE RESULTS OF USING THE SERVICES WILL BE ACCURATE OR RELIABLE, (4) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, OR (5) THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
- Acknowledgment of Risk. YOU ACKNOWLEDGE AND AGREE THAT THERE IS INHERENT RISK IN SUBMITTING YOUR MATERIALS FOR DIGITIZATION, PARTICULARLY FOR OLDER, UNIQUE, OR FRAGILE ITEMS. HANDLING, CLEANING, RESTORATION, AND SCANNING PROCESSES, EVEN WHEN PERFORMED WITH CARE, MAY RESULT IN UNINTENTIONAL DAMAGE, DETERIORATION, OR LOSS. BY USING OUR SERVICES, YOU EXPRESSLY ACCEPT THIS RISK.
- Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SCANTHOLOGY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY CONTENT ON THE SERVICES, OR ITEMS OBTAINED THROUGH THE SERVICES, INCLUDING ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
FOR CLAIMS RELATED TO THE QUALITY, ACCURACY, OR TIMELINESS OF THE SERVICES (EXCLUDING PHYSICAL LOSS OR DAMAGE TO ORIGINAL MATERIALS), OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU UNDER THE APPLICABLE SERVICE ORDER.
FOR CLAIMS RELATED TO PHYSICAL LOSS OF OR DAMAGE TO YOUR ORIGINAL MATERIALS WHILE IN SCANTHOLOGY’S POSSESSION OR CONTROL, OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE DECLARED VALUE OF YOUR MATERIALS AS SPECIFIED IN YOUR SERVICE ORDER, OR $1,000 IF NO VALUE IS DECLARED. YOU ARE ENCOURAGED TO DECLARE AN APPROPRIATE VALUE FOR YOUR MATERIALS AND TO MAINTAIN YOUR OWN INSURANCE COVERAGE FOR ITEMS OF SIGNIFICANT PERSONAL OR MONETARY VALUE.
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL NOT APPLY TO DAMAGES RESULTING FROM SCANTHOLOGY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
- Customer Account Management. You may be required to create an account to use certain features of the Services. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify Scanthology immediately of any unauthorized use or security breach. Scanthology is not liable for losses arising from your failure to secure your account. You agree to provide true, accurate, and current information as prompted during registration. The primary account holder is responsible for all account decisions and may designate authorized recipients for communications or deliverables in the applicable Service Order.
- Indemnification. You agree to defend, indemnify, and hold harmless Scanthology, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising solely from: (i) your breach of these Terms, (ii) your submission of content that infringes or violates the rights of any third party, including intellectual property, privacy, or publicity rights, or (iii) your use of the Services in a way that is unlawful or prohibited under these Terms. This indemnification obligation does not extend to claims or losses arising from Scanthology’s own acts or omissions.
- Miscellaneous
- Governing Law. All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule.
- Binding Arbitration. ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF OR RELATED IN ANY MANNER TO THESE TERMS OR YOUR USE OF THE SERVICES WHICH CANNOT BE AMICABLY RESOLVED SHALL BE SOLELY AND FINALLY SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. THE ARBITRATION SHALL TAKE PLACE BEFORE A SINGLE ARBITRATOR SITTING IN ANN ARBOR, MICHIGAN (OR AS CLOSE THERETO AS POSSIBLE). THE LANGUAGE OF THE ARBITRATION SHALL BE ENGLISH. THE ARBITRATOR WILL BE BOUND TO ADJUDICATE ALL DISPUTES IN ACCORDANCE WITH THE LAWS OF THE STATE OF MICHIGAN. THE DECISION OF THE ARBITRATOR SHALL BE IN WRITING WITH WRITTEN FINDINGS OF FACT AND SHALL BE FINAL AND BINDING ON THE PARTIES. EACH PARTY SHALL BEAR ITS OWN COSTS RELATING TO THE ARBITRATION PROCEEDINGS IRRESPECTIVE OF ITS OUTCOME, UNLESS THE ARBITRATOR DETERMINES THE CLAIM WAS FRIVOLOUS, IN WHICH CASE ATTORNEY’S FEES MAY BE AWARDED. NOTWITHSTANDING THE FOREGOING, ANY ACTION SEEKING INJUNCTIVE RELIEF MAY BE BROUGHT IN A COURT OF COMPETENT JURISDICTION.
- Class Action Waiver. YOU AND SCANTHOLOGY AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. YOU AND WE BOTH HEREBY EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
- Limitation on Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. YOU MUST NOTIFY SCANTHOLOGY OF ANY CLAIM OR ISSUE RELATED TO YOUR ORDER OR THE SERVICES WITHIN NINETY (90) DAYS AFTER THE RETURN SHIPMENT OF YOUR PHYSICAL MATERIALS OR THE DATE YOUR DIGITAL FILES ARE MADE AVAILABLE TO YOU, WHICHEVER IS LATER. FAILURE TO PROVIDE NOTICE WITHIN THIS PERIOD SHALL BE DEEMED A WAIVER OF SUCH CLAIM.
- Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary to render it enforceable and give effect to its original intent, while the remaining provisions continue in full force and effect.
- Entire Agreement. These Terms, together with our Privacy Policy and any specific terms included in your final accepted Service Order, constitute the sole and entire agreement between you and Scanthology regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services. In the event of a conflict between these Terms and the specific terms of an accepted Service Order, the terms of the Service Order shall prevail for that specific order.
- Waiver. No waiver by Scanthology of any term or condition shall be deemed a continuing waiver or a waiver of any other provision. Failure to assert a right under these Terms does not constitute a waiver. Any waiver must be in writing and signed by an authorized representative of Scanthology.
- Force Majeure. Scanthology will not be liable for any failure or delay in performance caused by events outside our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, fire, strikes, or shortages of transportation, fuel, energy, labor, or materials.
- Termination.
- By Company: Scanthology reserves the right to terminate your access to the Services or cancel your Service Order, in whole or in part, for any reason, including but not limited to breach of these Terms or non-payment, upon reasonable written notice. Scanthology may also terminate or suspend services immediately without notice if required by law or due to actions that compromise the security or integrity of our Services or other customers. Furthermore, Scanthology may terminate this agreement and any ongoing services for convenience upon providing you with reasonable advance written notice. Upon termination for convenience by Scanthology, we will return your physical Materials and provide any completed digitized work for which payment has been received, according to the return procedures outlined herein.
- By Customer: You may request termination of your Service Order or account by contacting us via the methods provided in Section 16. Upon termination: (a) Any deposit paid is non-refundable, as it compensates Scanthology for scheduling, consultation, project planning, and resource allocation undertaken in reliance on your Service Order. (b) You are responsible for payment of all completed project milestones and the current in-progress milestone, as defined in your Service Order. (c) For Service Orders with a defined commitment period exceeding sixty (60) days, an early termination fee shall apply in the amount of fifty percent (50%) of the remaining unpaid contract value, or two (2) months of ongoing service fees, whichever is greater, unless the Service Order specifies a different amount. This fee represents a reasonable estimate of the costs and losses Scanthology will incur due to early termination, including but not limited to resource commitments, staffing, and equipment allocation made in reliance on the anticipated duration of the engagement. This fee is not a penalty. Upon receiving a termination request, we will cease further work (unless necessary to safely return Materials) and arrange for the return of your Materials as outlined in Section 2.
- Refunds. Fees for Services rendered are generally non-refundable once work has commenced or after any cancellation window specified in the Service Order, except as stated in these Terms. No refunds will be issued for Services already performed or service periods commenced if you terminate early. If Scanthology offers physical products distinct from digitized files or standard return media, and such a product is demonstrably defective, refund or replacement may be available at Scanthology’s reasonable discretion.
- Eligibility. THE SERVICES ARE OFFERED AND AVAILABLE TO USERS WHO ARE 18 YEARS OF AGE OR OLDER AND RESIDE IN THE UNITED STATES. BY USING THESE SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH SCANTHOLOGY AND MEET ALL OF THE FOREGOING ELIGIBILITY REQUIREMENTS. IF YOU DO NOT MEET ALL OF THESE REQUIREMENTS, YOU MUST NOT ACCESS OR USE THE SERVICES. YOU ALSO CERTIFY THAT ANY INFORMATION YOU PROVIDE DURING REGISTRATION OR ORDERING WILL BE TRUTHFUL AND ACCURATE.
- Acknowledgment of Terms at Multiple Stages. To ensure clarity and mutual understanding, Scanthology presents these Terms of Service at multiple stages during the client engagement process. These may include:
- At all times the Terms of Service will be available on the Scanthology website.
- When a prospective customer schedules a free consultation.
- When a customer schedules a paid on-site (home) visit and submits a deposit.
- When the customer approves a final Service Order, prior to or during pickup of physical Materials.
You may be asked to agree to these Terms by checking a box online or signing a form during an in-home visit. Acceptance at any point constitutes binding agreement to these Terms for the duration of the Service engagement.
- Reliance on Information. Any information, guides, or comments provided on the Site or as part of the Services are for general informational purposes only. We do not warrant their accuracy, completeness, or usefulness. Any reliance on such information is at your own risk. We disclaim all liability arising from reliance on such materials. Third-party content may be included; we are not responsible for its accuracy.
- Electronic Signature. By clicking ‘I Agree’ or using the Services after being presented with these Terms, you provide your electronic signature, which is the legal equivalent of a manual signature. You consent to be legally bound by these Terms.
Contact Information. If you have any questions about these Terms or the Services, please contact us at support@scanthology.com.